Supervisor - Quality Assurance - Casual Dining

Full Job Description

Our food division is made up of a portfolio of 29 different brands and consists of a diverse range of outlets. From quick service, casual dining provided by Pei Wei through to the high-end, quality dining experience of Veranda, there is a dining concept to suit all hospitality backgrounds. Well known brands include: Starbucks, P.F. Chang's, The Cheesecake Factory, Dean & Deluca, Pinkberry, and Pizza Express. This division has grown year on year with 115 units in 2012 and new brands for 2013 such as Katsuya and Café CoCo.

We are looking for a motivated and experienced Quality Assurance Supervisor to join our Food Division. Within this role you will work to maintain the excellent standards within our Brands and support in enhancing our current quality processes.

Responsibilities include:

* Assisting in implementing food safety and hygiene programmes
* Issuing KPI reports for store and vendor audits
* Provide training to stores in a number of areas including HACCP compliance
* Provide regular reporting on emerging quality trends

To apply for this role you must have:

* Knowledge of HACCP (essential)
* 2 years QA or related industrial food or beverage experience.
* Basic knowledge of Excel

M.H. Alshaya Co. is a leading international franchise operator for over 70 of the world's most recognized retail brands, including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang's, The Cheesecake Factory, Victoria's Secret, Boots, Pottery Barn, Office Depot and KidZania. The company operates over 2,500 stores across 8 divisions: Fashion & Footwear, Health & Beauty, Food Service, Optics, Pharmacy, Home Furnishings, Office Supplies and Leisure & Entertainment. Alshaya's stores can currently be found in 19 markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 36,000 people from over 110 nationalities.

To apply for this role you must have:

* Knowledge of HACCP (essential)
* 2 years QA or related industrial food or beverage experience.
* Basic knowledge of Excel

About The Company

M.H. Alshaya is a leading international franchise operator for over 70 of the world’s most recognised retail brands including Mothercare, H&M, Debenhams, American Eagle Outfitters, Harvey Nichols, Boots, Starbucks, The Cheesecake Factory, Vision Express, M.A.C, Victoria’s Secret, Pottery Barn and Office Depot. The company operates more than 2,400 stores across 7 divisions: Fashion & Footwear, Food, Health & Beauty, Optics, Pharmacy, Home Furnishings and Office Supplies.

Alshaya’s stores can currently be found in 19 markets across the Middle East & North Africa, Russia, Turkey and Europe and it employs more than 32,000 people from over 110 nationalities.

The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.

M.H. Alshaya is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.