Sales Associate
Job Details
Kuwait
confidential
30.04.2024
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Full Job Description
- Implement all sales activities in line with the Retail Department’s set guidelines and standards.
- Maintain a thorough knowledge of products to provide clients with accurate and solid information.
- Acquire a clear understanding of the Retail Market to collect relevant information about competitors’ services and prices, and customer needs that are not being met.
- Meet and exceed monthly-established targeted sales goals.
- Attach price tags to merchandise within the shop.
- Guide clients toward the products they have requested professionally.
- Address customer questions and concerns regarding products, prices, and availability of products.
- Resolve customer complaints in a timely and professional manner to maintain customer satisfaction and retention.
- Enter new customer details and process product purchases into the system while ensuring a high level of information security.
- Coordinate with the Direct Manager to provide competitors’ information to the concerned departments to utilize such information profitably.
- Perform ad-hoc activities and other duties related to the job as assigned by the Direct Manager.
Skills
- Communication Skills.
- Negotiation Skills.
- Teamwork.
- Problem-Solving.
- Sales Techniques.
- Product Knowledge.
- Proficiency in English and Arabic languages.
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Sales Associate
confidential
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