Guest Relation Coordinator

Full Job Description

Under the direct supervision of the Reception Manager, primarily the greeter directs and greets the patients and visitors.

Notice Period: 1-2 months

Director/Manager: Customer Service

Report To: Customer Service Supervisor

Department: Administration

Job Responsibilities:

• Accompanying patients to the clinic reception 
• Accompanying patients to the concerned doctor 
• Greet all patients according to the customer service standards of excellence and collectpatient’s demographic and billing information 
• Assure necessary documents in the charts and referral if needed 
• Attends and participates in development programs 
• Participates in workshops and programs 
• Cross train to other positions as directed 
• Perform additional duties as assigned

• Bachelor Degree in any course
• 2 to 4 years’ experience directly related to the duties and responsibilities specified.

• High proficiency in Arabic and English Languages
• Computer Skills

• Proficient knowledge of customer service, and standard office.
• Proficient computer skills.
• Proficient standard office equipment skills.
• Outstanding communication skills, both written and verbal.
• Proficient knowledge to prepare future plans.
• Excellent phone etiquette.
• Available to work shifts.